Privacy Policy
Last Updated: [September 1, 2024]
Profluence+ Community (“we,” “P+,” “Profluence+,” “us,” or “our”) is committed to safeguarding the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our community services hosted on the Circle platform (“Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us when you register for an account, participate in community activities, or otherwise interact with our Services. This information may include:
- Name, email address, and contact details
- Date of birth and demographic information
- Profile picture, avatar, and user-generated content
- Payment information for subscription or transaction purposes
- Any additional information you choose to provide
b. Usage Data
We may automatically collect certain information about how you access and use the Services. This data may include:
- Your IP address and geographic location
- Browser type, operating system, and device information
- Pages viewed, links clicked, and time spent on the Services
- Referral URL and other related browsing activity
c. Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. Cookies are small data files stored on your device that help us enhance user experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the Services.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing, maintaining, and improving the Services, including facilitating user interactions and enhancing community engagement.
- Processing payments, subscriptions, and transactions.
- Communicating with you about your account, responding to inquiries, and providing customer support.
- Sending you updates, newsletters, marketing communications, and promotional offers, provided you have consented to receive them.
- Monitoring and analyzing usage patterns and trends to optimize our Services and develop new features.
- Detecting, investigating, and preventing fraudulent activities, unauthorized access, or security breaches.
- Enforcing our Terms and Conditions and complying with applicable laws and regulations.
- Fulfilling any other purpose for which you provide consent or as otherwise described in this Privacy Policy.
3. Disclosure of Your Information
We may share your personal information with the following third parties under certain circumstances:
a. Service Providers
We may engage third-party service providers, including Circle and Stripe, to perform functions on our behalf, such as hosting, payment processing, data analysis, customer support, and marketing assistance. These service providers will have access to your personal information only as necessary to perform their specific tasks and are contractually obligated to protect the confidentiality and security of your information.
b. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the acquiring or successor entity. We will notify you of any changes in ownership or use of your personal information, as well as any choices you may have regarding your information.
c. Legal Compliance and Protection of Rights
We may disclose your personal information if required by law, court order, or other governmental authority, or if we believe such disclosure is necessary to:
- Comply with legal obligations or respond to legal process.
- Protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
- Investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, security breaches, or violations of our Terms and Conditions.
d. With Your Consent
We may share your personal information with third parties when you provide explicit consent to do so, including for purposes not covered by this Privacy Policy.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you and request that it be corrected, updated, or deleted.
- Opt-Out: You may opt-out of receiving certain communications from us, such as marketing emails, by following the unsubscribe instructions in those emails or by contacting us directly.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Restrict Processing: You may request that we restrict the processing of your personal information under certain conditions.
- Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time. However, withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping them confidential.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
7. Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately.
8. Third-Party Websites and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices, content, or policies of such third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. International Data Transfers
Your personal information may be transferred to, stored, or processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. By using our Services, you consent to such transfers and understand that your information may be subject to access requests from governments, courts, or law enforcement in those countries according to local laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law, including entering into data processing agreements or using other legally acceptable mechanisms.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by sending you a notification. You are advised to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the Services after any modifications constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at: [email protected]
Circle’s privacy notice: https://circle.so/privacy
